Cash collected does not equal cash invoiced. Nobody in the building can tell you the gap by customer.
We pull every deduction out of the retailer portals, match it to the invoice, the PO, the ASN and the POD, and hand your controller a ranked dispute file inside the window, so the invalid ones get claimed instead of written off.
We do it for you. Your workload goes down, not up.
- CB-40218matched to INV-8841 · dispute filed
- CB-40231backup contradicts claim → controller
- 846-0714reading 846 against 3PL on hand
- 856-0912labels checked against 754 routing
01/Where the hours go
The work quietly eating your team's week.
01
Deduction backup pulled portal by portal (Retail Link, Partners Online, Vendor Central, KeHE, UNFI), then matched to invoices in a spreadsheet at 20-40 minutes a line
02
3PL stock counts, retailer 846 and 852 files and open POs reconciled by hand, so a sold-out SKU surfaces days after the ad spend went out the door
03
ASN, GS1-128 labels, case pack and routing checked by whoever is on the dock, against a MABD window buried in an email
02/How the system works
The deduction recovery loop.
Every morning the system pulls new deductions and short-pays out of Retail Link, Partners Online, Vendor Central, the KeHE Vendor Portal and UNFI, and matches each one back to the invoice in Cin7, the PO, the 856 ASN and the carrier POD. It codes them the way your controller does (compliance, MCB, TPR, co-op, spoils), marks the ones where your own backup contradicts the claim, ranks them by dollars and by days left in the dispute window, writes the disposition onto the open AR item, and files the dispute package with the retailer. Your controller gets one list each morning: claim, concede, or look at this. Nothing is conceded until a person concedes it.
- 01
Pull the portals
New deductions and short-pays are pulled nightly from Retail Link, Partners Online, Vendor Central, the KeHE Vendor Portal and UNFI.
- 02
Match the backup
Each line is matched to the invoice, the PO, the 856 ASN and the carrier POD, then coded: compliance, MCB, TPR, co-op or spoils.
- 03
Rank the fight
Claims your backup contradicts are ranked by dollars and by days left in the dispute window. The rest are marked to concede.
- 04
File and post
The dispute package goes to the retailer and the disposition is written onto the open AR item. Your controller approves every concession.
- /Native integrations. We write into the systems you already run (Prophet 21, NetSuite, SX.e, Acumatica, Cin7, or QuickBooks and a folder of spreadsheets), not a parallel tool you have to adopt.
- /Real document extraction. We parse the emailed PO, the scanned packing list, the portal export and the retailer's deduction detail reliably, not regex on a happy path.
- /Multi-system orchestration that handles exceptions. The line keyed as eaches instead of cases, the contract price that expired, the SKU that is not in the item master: routed to a person with the backup attached, not dropped.
- /Built to run in production for years. Monitored and maintained under the partnership, not handed over and abandoned.
03/What it's worth
Recover the money, get ahead of it, keep the customer.
01
Claim what you are owed
Every deduction arrives with its own backup attached and coded the way your controller codes it. The ones your paperwork contradicts go out as a dispute package with the invoice, the 856 and the POD on it, filed while the window is still open.
02
Prevent instead of recover
Labels, case pack, carton content and routing are checked against the 753/754 instructions and the MABD window before the load ships. A collect PO has to be routed inside 24 hours, and preventing one non-compliant case costs less than winning the dispute on it.
03
Keep the shelf full
The 846 and 852 files are read against your 3PL stock every morning, so a retailer out-of-stock shows up the morning it happens, while the ad spend pointed at it can still be turned off.
04/Is this you?
You're a VP of Operations, Director of Supply Chain, Controller, or the Founder / CEO / CFO who feels it, at a US distributor doing $10M-$100M with the work above spread across three people and a spreadsheet.
Send one month of deduction detail and we will tell you what share of it you could still have disputed. We do that reading, not your controller.
Start with a 30-minute scoping call.
Andrew walks your CPG & Consumer Brands workflows, tells you plainly what is worth automating, and what it would take.
We do it for you. Your workload goes down, not up.