01/How it works
Diagnose first. Build second. Stay accountable.
Every engagement runs the same three stages, in the same order, without exception. We sit with order entry, purchasing and AR before we build anything.
01
The Audit
A paid diagnostic of your operation. We sit with order entry, purchasing and AR, follow the work through the ERP and the spreadsheets beside it, and rank where the hours and the dollars are going by ROI and feasibility. You get a written report with real numbers and an indicative range on each fix. If we find nothing worth fixing, you get a full refund.
The audit is paid. If we find nothing worth fixing in your operation, you get a full refund, no questions asked.
02
The Build
One system for your top-ranked workflow, running inside the tools you already have. Six to twenty weeks. One person's day does genuinely change: the order-entry CSR stops keying and starts approving exceptions, and we train that and sit with the team through the first two weeks. Your data stays under scoped access and NDA, processed in US infrastructure, with every subprocessor named in the engagement documents and none of it used to train models.
03
The Partnership
We run it as your permanent operations engineering team: monitoring, vendor format changes, new SKUs, new customers, the next workflow off the audit list. Twelve-month minimum, billed monthly.
02/The audit deliverable
A real deliverable, not a sales call.
The audit produces a written report, not a slide deck. Every leak carries a dollar figure and an hour count, ranked by ROI and feasibility. Here is the shape of one finding.
Sample audit finding: CPG distributor
Deduction validation and dispute filing
- Hours / week recovered
- 18
- Est. annual value
- $120k
- Feasibility
- High
Illustrative sample, not a client engagement: one AR clerk, six retailer portals, 20-40 minutes to validate a single deduction line against invoice, PO, ASN and POD. Findings are ranked by ROI and feasibility, each with an indicative investment range.
03/Questions we get before the audit