In a $10M-$100M distributor, the money leaves through order entry, purchasing and AR.
One industry, four segments, and the same three doors in every one of them: an order retyped by hand, a reorder point nobody re-ran after the last demand spike, a deduction that expired before anyone had 30 minutes to match it to a POD. Here is where each one hides, the four steps that close it, and the segment your building is in.
We do it for you. Your workload goes down, not up.
- SO-11940order read from PDF · written to ERP
- CB-40231deduction · backup contradicts claim
- 832-1174vendor cost file → 412 sell prices
- 856-0912ASN and labels checked before the truck
01/Where the money leaks
Three doors, and what each one costs while nobody is watching.
Money taken off your invoice
5-7% of revenue
SPS Commerce, which sells deduction management, puts supplier losses to retailer chargebacks at 5-7% of revenue. Walmart's own OTIF penalty is 3% of cost of goods on the cases that miss the window. Validating one deduction against invoice, PO, ASN and POD takes a clerk 20-40 minutes in Excel. Ask your AR clerk what share of last quarter's deductions never got looked at.
Order entry
UOM
Orders arrive as emailed PDFs, phone calls, texts and portal exports, and a person retypes them. The expensive error is unit of measure, each versus inner versus case: freight both ways, a restock, a credit memo, and an hour of a CSR's day to unwind one line.
Vendor lead times
under 90% OTD
Your ERP says 14 days because somebody typed 14 at go-live. The vendor is really 19, sometimes 26, and no report anywhere shows you that. Below roughly 90% on-time, a vendor's confirmed dates are not worth planning off. It is how a company ends up overstocked and out of stock in the same week.
02/End to end
Four steps, the same four in every segment.
What changes between a CPG brand and a medical-supply house is the document and the ERP behind it. The shape of the work does not.
- 01
The document arrives
The emailed PO, the phone order somebody typed into a note, the retailer's portal export, the vendor's cost file. Read where it already lands, in the same inbox and folder your team uses now.
- 02
It gets checked
SKU, unit of measure, ship-to, contract price and availability, validated against the ERP before anything is written. Eaches keyed as cases stops being a credit memo and an hour of a CSR's day.
- 03
It gets written in
Clean work goes straight into Prophet 21, NetSuite, SX.e, Acumatica or Cin7 — or the spreadsheet that is really running the operation — with the source document attached to it.
- 04
The exception reaches a person
A price that expired, a SKU not in the item master, a line that would ship short: one named person gets it with the backup already gathered. Nothing is dropped and nothing is guessed.
Not a chatbot. Not a Zapier flow that breaks the first time a vendor changes an invoice layout. Not a consultant who disappears.
03/Four segments
One industry, four segments. Pick the one that looks like your building.
CPG & Consumer Brands
Cash collected does not equal cash invoiced. Nobody in the building can tell you the gap by customer.
See how we'd help ->
Industrial & Wholesale
Your margin per line is set by hand, off a price file three weeks behind your vendor's cost.
See how we'd help ->
Food & Beverage
Shelf life is a clock, and at 3% net a $3,000 pallet in the dumpster takes $100,000 of sales to earn back. The list of lots about to breach a customer's spec lives in somebody's head.
See how we'd help ->
Medical & Lab Supply
Which of your customers received lot X? Today that answer takes two days, and every account's contract price is maintained by hand in the same spreadsheet.
See how we'd help ->
04/What it's worth
What stopping one of those leaks is worth.
01
Make more money
Lines ship complete. Quotes go back the same day, with cost, availability and contract price already checked. At 3% net margin a dollar of margin you stop losing does the work of $33 in new sales, which is why one leak usually pays for the build.
02
Save more money
Deductions get disputed inside the window instead of written off. A vendor increase reaches the sell price the day it lands, not three weeks later. Dead stock shows up on a report while it is still worth something.
03
Save more time
Parseur and QuestionPro surveyed 500 professionals in 2025: more than nine hours a week per person goes into retyping data by hand out of emails, PDFs and exports. That is 468 hours a year per head. Parseur sells document parsing, so count your own hours before you believe it.
05/Start
Start with a 30-minute scoping call.
Andrew walks your order entry, purchasing and AR, tells you plainly where the hours and the dollars are going, and what it would take to stop the biggest one.
We do it for you. Your workload goes down, not up.