Your team checks carrier portals all day and still finds out about exceptions after the customer does.
We monitor every carrier portal and exception queue so your team stops checking and starts alerting.
- LD-88213DET → ATL · on schedule
- LD-882402h dwell → alert drafted
- LD-88251scanning carrier portals
- LD-88262accessorial $240 flagged to dispute
01/Where the hours go
The work quietly eating your team's week.
01
Shipment tracking across multiple carrier portals, by hand
02
Freight invoice matching and detention & accessorial disputes
03
Status updates written one customer at a time
02/How the system works
Carrier exception monitoring and proactive alerts.
We watch every carrier portal and inbox, detect shipment exceptions before the customer calls, and draft the proactive alert emails for your team to review and send. It also flags the detention and accessorial charges worth disputing.
- 01
We watch everything
Every carrier portal and tracking inbox is monitored continuously: McLeod, Aljex, Rose Rocket, and the rest.
- 02
Exceptions caught
Delays, holds, and missed milestones are detected before the customer ever calls in.
- 03
Alerts drafted
A proactive update email is written for each affected load, ready for your team to review and send.
- 04
Charges flagged
Detention and accessorial charges worth disputing are surfaced with the backup attached.
- /Native integrations. We write into the systems you already run (Procore, Sage 300, McLeod, Epicor, Infor, QuickBooks, Bullhorn), not a parallel tool you have to adopt.
- /Real document extraction. We parse unstructured PDFs, scanned invoices, and carrier statements reliably, not regex on a happy path.
- /Multi-system orchestration that handles exceptions. The edge cases that break no-code flows get routed for review, not dropped.
- /Built to run in production for years. Monitored and maintained under the partnership, not handed over and abandoned.
03/What it's worth
Make more money. Save more money. Save more time.
01
Recover the leakage
Win back the detention and accessorial dollars you currently eat because no one caught them in time.
02
Get ahead of the call
Your team stops refreshing portals all day and starts working exceptions before they become escalations.
03
Keep the customer
Proactive alerts mean fewer service failures, fewer credits, and fewer accounts at risk.
04/Is this you?
You're a Director of Logistics, VP of Supply Chain, Director of Operations, or the Owner / President / CEO who feels it, at a US firm losing 10-30+ hours a week to the work above.
See what manual track-and-trace and accessorial leakage is costing you each year.
Start with a 30-minute scoping call.
Andrew walks your logistics & supply chain workflows, tells you plainly what's worth automating, and what it would take.